🚚 Shipping & Delivery Policy – Medicorama
At Medicorama, we understand the importance of timely and reliable delivery, especially when it comes to critical healthcare equipment. Our goal is to ensure that your orders are delivered safely, accurately, and on time—whether it’s for hospital use or home care.
📦 Order Processing
Order Confirmation: Once your order is placed, you will receive a confirmation email/SMS with your order details.
Processing Time: Most orders are processed and dispatched within 24–48 business hours, subject to product availability and payment confirmation.
Dispatch Notifications: You will receive tracking information and courier details as soon as your order is shipped.
🌍 Delivery Coverage
We deliver across India, including metro cities, towns, and select remote locations.
Standard Delivery – Available in most pin codes
Same-Day/Next-Day Delivery – Available in select metro cities for urgent orders (extra charges apply)
Emergency Medical Delivery – For critical equipment such as oxygen concentrators or ventilators, please contact us directly
⏱ Estimated Delivery Timelines
| Region | Delivery Time |
|---|---|
| Metro Cities | 1–3 business days |
| Tier 2 & Tier 3 Cities | 3–6 business days |
| Remote Areas | 5–8 business days |
Note: Delivery times may vary during holidays, lockdowns, or due to courier delays.
💸 Shipping Charges
Free Shipping on orders above ₹10,000 in INDIA.
A nominal shipping fee will be applied for orders below ₹5,000 based on location and weight
For bulk, fragile, or oversized items, shipping charges may vary and will be shown at checkout or shared by our team
🔍 Order Tracking
Once shipped, you will receive a tracking link via email or SMS. You can also contact our support team for live tracking updates and assistance.
📦 Packaging & Handling
All products are securely packed using tamper-proof, medical-grade packaging to ensure safe transit. Fragile items are double-checked and sealed before dispatch.
🚫 Delivery Delays
While we strive to meet our delivery timelines, delays may occur due to:
Natural calamities or weather disruptions
Remote or non-serviceable areas
Courier/logistics issues
Government restrictions or lockdowns
We will keep you informed in case of any delay and ensure that your order is prioritized.
❌ Delivery Refusal & Missed Deliveries
If you are not available to receive the package, the courier may attempt redelivery or return it to us.
Re-delivery may be subject to additional shipping charges.
Your health can’t wait—Medicorama ensures timely delivery of medical essentials when you need them the most.